Refunds PolicyRefunds Policy

Every penny counts..

Refund Policy

Returns

Our policy lasts 07 days. If 07 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.

To be eligible for a return, you must raise a request for refund with us within 07 days of purchase.

To complete your refund, we require a receipt or proof of purchase.

Refunds

Once your request is accepted, we will send you an email to notify you. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 15 days after charging 10% of purchase price as Transaction and Refund Processing Fees.

Late or missing refunds

If you haven't received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you've done all of this and you still have not received your refund yet, please contact us at support@stutya.com


Document Details

  • Document Category

    Payments

  • Document Type

    Policy

  • Last Updated Date

    20 Aug 2020